Terms of Service

Agreement to Terms of Service

These Terms of Service (“Terms”) govern your use of the website located at https://www.legalcommunications.com/ and any services provided by Legal Communications Group (“LCG,” “Company,” “we,” “our,” or “us”). Your use of our website is also subject to our Privacy Policy and Cookie Policy, which describe how we collect, use, and protect your information.

By accessing our website or engaging our services, you agree to these Terms.

LCG provides marketing and advertising services for law firms and professional organizations, including but not limited to:

• Brand strategy and development

• Television and video production

• Web design and development

• Search engine optimization (SEO)

• Media planning and placement

• Social media marketing

• Creative and graphic design services

• Digital marketing consulting

• Website hosting coordination (if applicable)

Specific deliverables, timelines, and fees will be outlined in separate proposals, statements of work (“SOW”), or written agreements. In the event of a conflict, the SOW controls.

You agree to:

• Provide accurate, complete, and timely information necessary for service delivery

• Maintain required access to advertising, analytics, hosting, or related accounts

• Comply with all applicable laws, bar advertising rules, and platform policies

• Review and approve materials promptly

• Pay all fees as agreed

You are solely responsible for the accuracy, legality, and compliance of all content and materials you provide.

Client acknowledges that it retains ultimate responsibility for the legal compliance of its website and marketing materials, including any subsequent modifications made by Client or third parties.

Our services may involve third‑party platforms and vendors, including but not limited to:

• Google Ads and Google Business Profile

• Social media platforms

• Media outlets

• Hosting providers

• Analytics providers

• AI-driven search tools

Your use of such platforms is governed by their respective terms.

LCG is not responsible for:

• Account suspensions

• Policy changes

• Algorithm updates

• Platform outages

• Ad disapprovals

• AI-generated summaries or search results

• Third-party service disruptions

Fees are outlined in applicable proposals or invoices.

Unless otherwise agreed:

• Fees are due as invoiced

• Payments are non-refundable

• Late payments may result in suspension of services

• Advertising spend is separate from service fees unless stated otherwise

Deposits for production services are non-refundable once work has commenced.

While we strive to deliver measurable results, we do not guarantee:

• Search engine rankings

• Advertising performance metrics

• Lead volume or revenue outcomes

• Media placement approval

• AI search visibility

Marketing outcomes depend on numerous external factors beyond our control.

Each party agrees to maintain the confidentiality of non-public information received from the other party and to use such information solely for purposes of performing services under the agreement.

Confidentiality obligations survive termination.

LCG does not guarantee protection against:

• Cyberattacks

• Malware

• Data breaches

• Unauthorized access

• Third-party infrastructure failures

Clients are responsible for maintaining appropriate cybersecurity measures, backups, and compliance with applicable privacy laws unless otherwise agreed in writing.

Legal & Regulatory Compliance Disclaimer

LCG provides marketing and advertising services only and does not provide legal advice.

Client acknowledges that it is solely responsible for ensuring that its website, advertising, content, tracking technologies, data collection practices, and marketing activities comply with all applicable laws and regulations, including but not limited to:

• State and federal advertising regulations

• Bar and professional conduct rules

• Privacy laws (including but not limited to CCPA, CPRA, and similar state laws)

• Cookie consent and tracking disclosure requirements

• Copyright and intellectual property laws

• Accessibility laws and standards, including the Americans with Disabilities Act (ADA), state accessibility statutes, and WCAG guidelines

LCG makes no representation or warranty that any website, advertisement, tracking implementation, cookie banner, or marketing campaign complies with applicable laws.

LCG shall not be liable for claims, demand letters, regulatory actions, or lawsuits arising from website tracking technologies, cookies, pixels, analytics tools, session replay tools, or similar technologies implemented at the Client’s request or as part of standard marketing functionality.

Client is solely responsible for obtaining independent legal counsel regarding compliance obligations.

Accessibility Disclaimer

Unless expressly agreed in a written statement of work, LCG does not guarantee that any website or digital property complies with accessibility laws, regulations, or technical standards, including but not limited to the Americans with Disabilities Act (ADA) or Web Content Accessibility Guidelines (WCAG).

Client is solely responsible for obtaining legal guidance regarding accessibility compliance and for implementing or maintaining any required accessibility modifications.

Client acknowledges that accessibility compliance may require ongoing monitoring, testing, and updates, which are not included unless expressly stated in a written agreement.

LCG shall not be liable for demand letters, lawsuits, settlements, regulatory actions, or statutory damages relating to website accessibility.

If hosting services are provided as part of your engagement, LCG may arrange or manage hosting through third‑party providers, including but not limited to WP Engine.

Third‑Party Hosting Provider

LCG is not the hosting provider and does not own or operate hosting infrastructure. Hosting services are provided by independent third‑party vendors and are subject to their respective terms, policies, SLAs, and limitations.

LCG does not guarantee uninterrupted or error-free hosting services.

Service Availability

Any uptime guarantees or SLA credits are governed exclusively by the hosting provider’s terms.

To the extent credits are issued to LCG by the hosting provider, LCG may, in its discretion, pass through applicable credits to clients. LCG does not independently guarantee uptime levels or credit amounts.

Support Response

LCG will use commercially reasonable efforts to respond to reported hosting issues within one (1) business day and coordinate with the third‑party provider. Resolution timelines are dependent upon the provider.

Maintenance & Force Majeure

Scheduled maintenance, emergency maintenance, force majeure events, cyberattacks, ISP failures, DNS failures, and other events outside LCG’s control shall not constitute breach.

Limitation of Hosting Liability

LCG’s total aggregate liability related to hosting services shall not exceed the amount paid for hosting services during the one (1) month preceding the event giving rise to the claim.

Migration Rights

LCG reserves the right to migrate hosting to a different third‑party provider using commercially reasonable care.

You agree to indemnify, defend, and hold harmless LCG from any claims, damages, liabilities, losses, or expenses (including reasonable attorneys’ fees) arising from:

• Content or materials you provide

• Regulatory or bar complaints

• Advertising compliance violations

• Your breach of these Terms

• Your violation of laws or platform policies

This indemnification includes, without limitation, claims relating to:

• Website privacy compliance, accessibility compliance, and regulatory compliance

• Cookie consent or tracking technologies

• Copyright infringement allegations

• Regulatory complaints or investigations

• Demand letters alleging statutory violations

Assistance with Claims

In the event Client receives a demand letter, regulatory notice, or lawsuit relating to marketing services provided by LCG, LCG may, at its discretion, assist Client in responding to such matter. Any such assistance shall not constitute an admission of liability or assumption of legal responsibility by LCG.

LCG shall have no obligation to fund settlements, judgments, penalties, or attorneys’ fees arising from such claims.

To the fullest extent permitted by law:

LCG shall not be liable for:

• Indirect, incidental, special, or consequential damages

• Loss of profits, revenue, or business opportunities

• Loss of data

• Platform suspensions

• Third‑party failures

LCG’s total aggregate liability arising out of or relating to the services shall not exceed the total fees paid for the specific services giving rise to the claim during the one (1) month preceding the event.

For clarity, advertising spend, media purchases, hosting fees paid to third-party providers, and other pass-through expenses shall not be included in the calculation of liability.

Without limiting the foregoing, LCG shall not be liable for statutory damages, regulatory penalties, or class action claims arising from Client’s website, advertising, data practices, accessibility compliance, or regulatory obligations.

LCG shall not be liable for delays or failure to perform due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, labor disputes, internet outages, governmental actions, cyber incidents, or third-party service disruptions.

Either party may terminate services upon thirty (30) days’ written notice, unless otherwise specified in a separate written agreement.

LCG may suspend or terminate services immediately if:

• Payment obligations are not met

• These Terms are violated

• Client requests actions that violate applicable laws, ethical rules, or platform policies

• Continued service would expose LCG to legal, regulatory, or reputational risk

In the event of termination:

• Client shall pay for all services performed through the effective termination date

• Any non-refundable deposits remain non-refundable

• Prepaid media or third-party expenses are non-refundable

• Outstanding fees remain due immediately

Termination shall not affect accrued rights or obligations.

These Terms shall be governed by the laws of the Commonwealth of Pennsylvania.

Any dispute arising under these Terms shall be brought exclusively in the state or federal courts located in Pennsylvania, and the parties consent to such jurisdiction.

We may update these Terms at any time. Updated Terms will be posted with a revised effective date. Continued use of our services constitutes acceptance of any changes.

For questions, contact us below:

Legal Communications Group
905 Lenmar Dr
Blue Bell, PA 19422

Website: https://www.legalcommunications.com/
Email: marketing@legalcommunications.com